Warranty Page
Last Updated: February 1st, 2026
1. Authorized Dealer Status
Office Furniture Central LLC is a fully authorized online retailer for every brand we carry. This status ensures that our customers receive only brand-new, authentic products that are backed by the original manufacturer’s warranty.
2. Manufacturer Warranties
All products sold through officefurniturecentral.com come with a manufacturer’s warranty. Because we partner directly with North American furniture manufacturers, we "pass through" these warranties to the original purchaser.
Warranty terms (including duration and coverage) vary by product and brand. Please refer to the specific product page or the documentation included with your shipment for detailed warranty information regarding your purchase.
3. How to File a Warranty Claim
If you believe your product has a defect covered under the manufacturer's warranty, we are here to assist you in the process. To initiate a claim:
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Gather Evidence: Take clear photos or videos of the defect or damage.
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Contact Us: Email our support team at info@officefurniturecentral.com with your Order Number and the evidence gathered.
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Manufacturer Review: As your authorized dealer, we will submit the claim to the manufacturer on your behalf. They will determine if the issue is covered under their specific terms.
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Resolution: Depending on the manufacturer's policy, they may provide replacement parts, a repair, or a full replacement of the item.
4. What is Generally Covered
Most manufacturer warranties cover:
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Defects in materials or workmanship.
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Structural failures under normal "office use" conditions.
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Mechanical failures (e.g., gas lifts on chairs or electronic components on standing desks).
5. What is Generally Not Covered
Warranties typically do not cover:
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Normal wear and tear (fading, minor scratches, or pilling of fabric).
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Damage caused by improper assembly or installation.
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Misuse, abuse, or use of the product in a manner for which it was not intended.
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Modifications made to the product by the customer.
6. Limitation of Liability
Office Furniture Central LLC serves as the facilitator between the customer and the manufacturer. We do not provide any additional warranties beyond those provided by the manufacturer. Our liability is limited to the assistance provided in processing a claim with the original equipment manufacturer (OEM).
7. Contact Information
For questions regarding specific warranty terms for a product you are considering, or for assistance with an existing order, please contact our administrative headquarters:
Office Furniture Central LLC
5852 Summerall Vista Cir 301
Riverview, FL 33578
Phone: (833) 587-4067
Email: info@officefurniturecentral.com