FAQs
Shipping & Delivery
How do you ship large office furniture items?
How do you ship large office furniture items?
Most of our products are shipped via LTL Freight (Less Than Truckload) due to their size and weight. For residential deliveries, the carrier will contact you via the phone number provided at checkout to schedule a specific delivery window.
Where do your products ship from?
Where do your products ship from?
To ensure the fastest delivery times, we ship directly from our authorized manufacturer partner warehouses located across the United States. This "Direct-to-Customer" model allows us to offer premium contract-grade furniture without the overhead of a traditional showroom.
Is shipping really free?
Is shipping really free?
Yes, we offer Free Standard Shipping on all orders within the contiguous United States. There are no hidden freight surcharges at checkout.
Returns & Cancellations
What is your return policy?
What is your return policy?
We offer a 15-day return window for most items. Because we ship heavy furniture directly from manufacturers, returned items must be in their original packaging. Please note that return shipping costs and a restocking fee may apply depending on the brand. For full details, see our [Refund & Return Policy].
Can I cancel my order?
Can I cancel my order?
Orders can be cancelled for a full refund if the request is made before the item has entered the shipping process. Once an item has been dispatched from the manufacturer, it is subject to our standard return policy.
Product Authenticity & Warranty
Are your products new?
Are your products new?
Yes. Office Furniture Central LLC only sells brand-new, original furniture. We do not sell used, refurbished, or "open-box" items.
Do these products come with a warranty?
Do these products come with a warranty?
Absolutely. As an authorized dealer, all products we sell come with the full manufacturer’s warranty. Warranty terms vary by manufacturer and are listed on the individual product pages.
About the Business
Who is Office Furniture Central?
Who is Office Furniture Central?
We are a Florida-based authorized furniture retailer specializing in ergonomic and commercial-grade workspace solutions. Our administrative HQ is located in Riverview, FL, where handle customer service and manufacturer partnerships.