Shipping Policy
Effective Date: November 18th, 2025
1. Shipping Destinations
We ship to all addresses within the contiguous United States. If you’re shipping to Alaska, Hawaii, or U.S. territories, additional charges or restrictions may apply. Please contact us for a quote. At this time, we do not ship internationally or to P.O. boxes / APO / FPO addresses.
2. Shipping Methods & Delivery Times
- Freight (LTL): Larger or heavier items are shipped via freight carriers (LTL).
- Parcel Shipping: Smaller, lighter items may be shipped via standard parcel carriers.
We aim to clearly label each item’s shipping method and timing.
- In-Stock Items: Ready to ship within 2 business days.
3. Delivery Estimates (After Shipment)
Once your order has shipped, delivery times generally range from 2 to 5 business days, depending on your location and the carrier. Freight deliveries may require additional coordination or appointment scheduling.
4. Shipping Costs
- Always Free: We’re proud to offer free shipping on all orders within the contiguous United States.
- Included Services: Most freight services such as liftgate delivery and residential delivery are included at no additional cost.
- Not Included: Inside delivery, installation, or other special services are not included in free shipping. If you require these services, please contact us for a custom quote.
- No Hidden Fees: Shipping is always free—no surprises at checkout.
5. Order Processing Time
- In-Stock Items: Processed and shipped within 2 business days of payment confirmation.
- Orders placed before 5:00 PM Eastern Time are processed the same business day. Orders placed after this time begin processing the next business day.
6. Tracking & Communication
Once your order ships, you’ll receive a confirmation email with tracking information (when available). For freight orders, we’ll send delivery details or coordinate with you directly for scheduling.
Missing or Delayed Deliveries:
If your order does not arrive within the estimated delivery window, please notify us as soon as possible. We will open an investigation with the carrier and provide updates throughout the process.
If the carrier confirms that the package was lost during transit, we will immediately send a replacement free of charge.
7. Address Changes
Please double-check your shipping address before completing your order. If you need to change it after placing the order, contact us immediately. While we’ll do our best to accommodate changes, this may not always be possible depending on shipment status.